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South Pacific Island Nations Entry Requirements

Norfolk Island: Norfolk Island is now part of Australia. The preferred documentation for entry to Norfolk Island is an Australian Passport, however valid Australian Issue Drivers Licences are also accepted. Departures are from the Brisbane and Sydney International Airports or domestic airports if connecting.

Lord Howe Island: Lord Howe Island is part of New South Wales and is considered a Domestic Departure. You are able to check in for your flight with a valid Australia ID or passport.

Fiji: Australian passport holders visiting Fiji, travelling as a tourist, are not required to obtain a visa for stays less than 4 months if on arrival you have: 1) A passport valid for at least six months from the departure of your holiday with two blank pages, 2) Hold proof of sufficient funds for your holiday & 3) Hold proof of onward/return flights.

Cook Islands: Australian passport holders visiting The Cook Islands, travelling as a tourist, are not required to obtain a visa for stays less than 31 days if on arrival you have: 1) A passport valid for at least six months from the departure of your holiday with two blank pages, 2) Hold proof of sufficient funds for your holiday & 3) Hold proof of onward/return flights.

Vanuatu: Australian passport holders visiting Vanuatu, travelling as a tourist, are not required to obtain a visa for stays less than 30 days if on arrival you have: 1) A passport valid for at least six months on entry with two blank pages, 2) Hold proof of sufficient funds for your holiday & 3) Hold proof of on-ward/return flights.

Samoa: Australian passport holders visiting Samoa, travelling as a tourist, are not required to obtain a visa for stays less than 60 days if on arrival you have: 1) A passport valid for at least six months on entry with two blank pages, 2) Hold proof of sufficient funds for your holiday & 3) Hold proof of on-ward/return flights

Tahiti: Australian passport holders visiting Tahiti, travelling as a tourist, are not required to obtain a visa for stays less than 3 months if on arrival you have: 1) A passport valid for at least six months on entry with two blank pages, 2) Hold proof of sufficient funds for your holiday & 3) Hold proof of on-ward/return flights.

Niue: Australian passport holders visiting Niue, travelling as a tourist, are not required to obtain a visa for stays less than 30 days if on arrival you have: 1) A passport valid for at least six months on entry with two blank pages, 2) Hold proof of sufficient funds for your holiday & 3) Hold proof of on-ward/return flights.

Solomon Islands: Australian passport holders visiting The Solomon Islands, travelling as a tourist, are not required to obtain a visa for stays less than 90 days if on arrival you have: 1) A passport valid for at least six months on entry with two blank pages, 2) Hold proof of sufficient funds for your holiday & 3) Hold proof of onward/return flights.

Tonga: Australian passport holders visiting Tonga, travelling as a tourist, are not required to obtain a visa for stays less than 30 days if on arrival you have: 1) A passport valid for at least six months on entry with two blank pages, 2) Hold proof of sufficient funds for your holiday & 3) Hold proof of on-ward/return flights.

New Caledonia: Australian passport holders visiting New Caledonia, travelling as a tourist, are not required to obtain a visa for stays less than 90 days if on arrival you have: 1) A passport valid for at least six months on entry with two blank pages, 2) Hold proof of sufficient funds for your holiday & 3) Hold proof of onward/return flights.

Pitcairn Island: Australian passport holders visiting Pitcairn Island, travelling as a tourist, are not required to obtain a visa for stays less than 90 days if on arrival you have: 1) A passport valid for at least six months on entry with two blank pages, 2) Hold proof of sufficient funds for your holiday & 3) Hold proof of onward/return flights.

This information is provided as a guide only for Australian Passport Holders. For more information please visit www.dfat.gov.au or www.smarttraveller.gov.au. It is the responsibility of the passport holder to ensure they have the correct and valid documentation to holiday in their desired destination.

Updated: 2019
Wave Hospitality Group T/a Spacifica Travel
Level 1 / 345 Ann Street, Brisbane, 4000, GPO Box 1973, Brisbane, Qld, 4001 Ph. 07 3337 8515 Fax. 07 3221 7899 Email: res@spacificatravel.com Travel License TAG 1626; ABN 61 087 521 355; IATA 0235948 6 and TCF 4/7358.

Spacifica Travel Conditions

The following conditions should be read carefully as they incorporate the basis upon which bookings are undertaken. By paying a deposit we understand that you have read and accept these conditions. These are the current terms and conditions and replace any other terms or conditions previously published. Spacifica Travel act in good faith however terms and conditions may change within the validity period. For the most current up to date versions agents and passengers should refer to our website at www.spacificatravel.com

1. How to Make a Booking: Call one of our specialist consultants who will assist you in making a reservation. Please note that all reservations are subject to availability at the time of booking. All verbal quotes are accurate at time of quoting and are subject to change until a booking is paid in full.

2. General Conditions: Spacifica Travel act as an agent only for the airline, accommodation, tour and transportation companies providing services. Some events are beyond our control and we accept no liability caused directly or indirectly by such, including, but not limited to: war, terrorism, civil disturbance, fire, floods, acts of God, and acts of Government or of any other authorities, accident to or failure of machinery or equipment or industrial action. Additionally, we make no representation as to the safety or conditions that any destination offers. Whilst acting in good faith we are subject to the terms and conditions and limitations of liability imposed by suppliers involved in your travel booking, some of which limit or exclude liability in respect of death, personal injury, delay and loss or damage to baggage. We do not accept responsibility for injury, inconvenience, loss, damages, and delay to per-sons or property, or for related expenses on the part of employees, agents or individuals providing travel service. Furthermore we do not accept responsibility for any loss, damage, delay, injury, and inconvenience or for any related expense for any omission, error or any misleading statement or information contained in this brochure. The issuance and acceptance of any tickets, service vouchers or exchange orders is deemed as passenger consent to these conditions. It may be necessary for airline/port/government agencies to search you and/or your luggage and goods. Airline operators reserve the right to deny boarding or to disembark any person in possession of illicit substances. When passengers themselves make own arrangements for portions of their holiday in conjunction with an Spacifica Travel, they should ensure the chosen means of transport is scheduled to adequately connect with Spacifica Travel arrangements, and that we are made aware at the time of the reservation. We will not be held responsible for any unforeseen circumstances that necessitate any changes to your travel arrangements. Passengers with disabilities or requiring assistance should advise us at the time of reservation. Most suppliers have certain facilities available for people with disabilities or who require assistance. Please ask for details of such facilities if you have any special needs.

3. Travel Documents, Visas and Health: When required, each passenger must possess a passport with at least 6 months validity beyond the date of return, and be familiar with visa requirements, taking responsibility for obtaining all entry, exit, re-entry, health and other documents required by laws, regulations, orders, demands or requirements of the countries visited or transited. We cannot accept responsibility for failure to have correct travel information. Travel advice can be obtained from various sources, including local government, local consular offices and the Australian Department of Foreign Affairs and Trade website: https://smartraveller.gov.au. Passengers should also be familiar with health requirements and the DFAT website also has a section on Travel Health or passengers can seek advice from their doctor.

4.1 Payments by Direct Deposits or Electronic Funds Transfer: Payments to Wave Hospitality Group Pty Ltd Client Funds Trust Account; Commonwealth Bank; BSB 064-000 A/C NO. 14354996. Cleared funds are required for ticketing, please factor in an extra 3 working days for transfers between banking systems.

4.2 Payments by Credit Card: The prices shown on flyers, brochures and website are for payments by cash. Addition-al Credit Card Service Fees will be applied to the dollar amount paid by credit or charge card. Our scale of these fees will be: Visa and MasterCard 1.5%; American Express and Diners Card 3%. Fees apply to the total invoiced amount and added to the booking at time of payment.

4.3 Payments by Cheque: Payments made via cheque may only be xxx if Payments to Wave Hospitality Group Pty Ltd Client Funds Trust Account, Please post to Spacifica Travel, GPO Box 1973, Brisbane, Qld, 4001.

Wave Hospitality Group T/a Spacifica Travel
Level 1 / 345 Ann Street, Brisbane, 4000, GPO Box 1973, Brisbane, Qld, 4001 Ph. 07 3337 8515 Fax. 07 3221 7899 Email: res@spacificatravel.com Travel License TAG 1626; ABN 61 087 521 355; IATA 0235948 6 and TCF 4/7358.
 
 Cleared funds are required for ticketing, please factor in an extra 7 working days for transfers between banking system. Please note deposits which include payment of air-fares cannot be paid by cheque.

4.4 Payments by Cash: Payment can be made in cash at our Head Office - 1/345 Ann Street, Brisbane between 10am – 4.00pm after a confirmed meeting is arranged.

5. Prices: Any quote is an estimate only of price, which will be subject to availability at the time of booking. All verbal / written quotes are accurate at time of quoting and are subject to change until a booking is paid in full. Prices do not include meals, airport transfers, and sightseeing tours unless otherwise stated. They also exclude personal expenditure such as insurance, laundry, telephone calls, emergency evacuation costs, drinks, excess baggage, passport, visa fees, gratuities, and travel costs in Australia to the point of international departure.
stated. Special offers are released frequently but may change without notice please ask for the latest special flyers or visit our website at www.spacificatravel.com

6. Price Validity: In published flyers or brochures validity dates may vary from brochure to brochure - if in doubt please check that the brochure you are planning from is current. All prices quoted are in Australian dollars, based on foreign currency tariffs and taxes published as at the quote issue date. If foreign currency rates were to fluctuate, then a re-costing may be necessary. Prices are valid for travel as specified and are indicative only based on per person per night assuming twin share unless otherwise stated. Special offers are released frequently but may change without notice please ask for the latest special flyers or visit our website at www.spacificatravel.com

7. Deposit for Packaged Holidays: For bookings made more than 60 days before departure or 90 days for Tahiti, a deposit of $200 per person as well as any applicable airfare is required within 3 days of written confirmation. For bookings within 60 days of departure or 90 days for Tahiti, full payment is required before confirmation of booking can be given. We also reserve the right to pass on the specific deposit requirement from suppliers both land and air. If for any reason the deposit is not received by the due date we reserve the right to cancel the booking as hotels, resorts and suppliers may impose strict deposit and booking terms. A deposit holds services requested but does not guarantee prices. Deposits are non-refundable and non-transferable.

8. Balance Of Payment For Packaged Holidays: The final balance of payment will be confirmed at the time of booking however in general the balance of payment is due 60 days prior to departure, or 90 days for Tahiti. If for any rea-son the balance of monies is not received by the due date, we reserve the right to cancel the booking and apply the deposit against cancellation fees and other charges incurred on the passenger's behalf.

9. Amendment and Re-issue Fees: A fee of $50 per person is payable for changes made after a booking has been con-firmed and will apply once a deposit is paid, as well as any re-issue or amendment charges applied by airlines or suppliers. Re-issue means altering an existing booking, not a transfer to another package wherein cancellation fees may apply (Refer 11).

10. Cancellations Packaged Holidays: Cancellation requests must be received in writing by post or email to sales@spacificatravel.com during business hours. Your cancellation request will be acknowledged however please note we apply reasonable professional service fees, plus any charge levied by suppliers, which can be up to 100% depending on each supplier's rules. For cancellations made after a deposit is made on file, a full loss of deposit will be incurred. Once final payment has been made, a cancellation fee of $300 per person will apply plus any fees levied by airlines and suppliers.

11. Cancellations and Changes Made by Suppliers: If a Third Party Travel Provider changes any part of your booking for reasons beyond its control, for example, if a Third Party Travel Provider changes its schedules, overbooks, or if there are any changes in applicable surcharges, fees or taxes, we will use our reasonable endeavours to notify you. If any such changes result in your Travel Product costing more or otherwise being materially different, then you may cancel the Travel Product and we will refund any monies already paid less any fees charged by us under these terms and conditions (refer 10.1) and by the Third Party Travel Providers under the terms and conditions you agreed with them.
Wave Hospitality Group T/a Spacifica Travel
Level 1 / 345 Ann Street, Brisbane, 4000, GPO Box 1973, Brisbane, Qld, 4001 Ph. 07 3337 8515 Fax. 07 3221 7899 Email: res@spacificatravel.com Travel License TAG 1626; ABN 61 087 521 355; IATA 0235948 6 and TCF 4/7358.

12. Refunds: Once the reservation we have booked for you commences, no refunds can be made for any unused services whether by choice or circumstance.

13. Passenger Names and Contacts: Spacifica Travel require the following details for booking: full name and gender as appears in passport, date of birth, passport number, place of issue and expiry date and a telephone number or address where passengers can be reached if necessary within 24 hrs prior to departure. It is the passenger's responsibility that these details are recorded correctly. Name changes after a booking will incur amendment fees and may also mean having to cancel the original booking and the resultant loss of the airline seat/s. Any request for name or initial changes after documents have been issued has the same risks and also attracts ticket re-issue charges. All groups must provide a rooming list with above details at time of payment of final monies.

14. Airlines: In addition to these booking conditions Airlines also provide additional detailed travel conditions with their paper or e-tickets. Spacifica Travel will base our costs and invoices on airfare classes as per the quote provided.

15. Baggage: Please check baggage allowances applied by airlines, cruise companies and coach operators prior to travel. Baggage allowances vary depending on the airline and destination.

16. Taxes and Levies: Legislation requires us to collect from you the taxes and levies controlled by the airline, government or airport authorities. These costs may change without notice at any time up until departure. Full payment of your holiday does not exempt you from implementation of additional charges outside of our control. We will offer advice in this regard, but regret we do not control, nor will we be held responsible for any government's taxes, levies and airport charges. All Australian and foreign country departure taxes that are payable prior to departure will be shown on your airline ticket. Some countries charge departure tax upon departure and some airports charge a small Airport Improvement fee which must be paid at that airport on departure.

17. Privacy Laws: The client acknowledges that he/she will provide us from time to time with information about the client of a personal nature (“Personal Information”). The client consents to us using any personal information for the purposes of making and completing airline bookings and travel related arrangements on behalf of the client. Spacifica Travel will only discuss booking information with travelling passengers directly and not with any third party.

18. Travel Insurance: It is a condition of sale of our holidays that passengers are offered their choice of adequate travel insurance for their protection. Some island destinations can be subject to aircraft diversions in extreme weather conditions or other circumstances, which can cause major disruption to schedules. Passengers electing not to take Travel Insurance need to advise us of this and accept responsibility for their own costs or losses sustained in the event the travel arrangements are disrupted. Note that in many cases, cancellation costs may be claimed against your insurance.

19. Website and Brochure: The product descriptions, maps and images of accommodation and services in our current Website and Brochures are based on information provided by tourist offices, hotels and suppliers, and are not the opinion of Spacifica Travel. The facilities are subject to change at any time and we do not guarantee the standard, class, or fitness for purpose of that accommodation or service. Maps are shown for general information and may not reflect actual locations or services provided. Images show geographic areas, but are not necessarily included in the holiday. Hotel room images are representative only; actual rooms occupied may vary in décor and inclusions.

21. Not Happy?: If you are dissatisfied with an aspect of your holiday it is vital that you advise the supplier’s duty manager (not just reception or tour guide) of your dissatisfaction and they will try to solve the problem for you on the spot. If you are unable to get satisfaction from management you should immediately notify Spacifica Travel, preferably in writing, stating your reasons, and we will act immediately to assist you. Upon return, any complaint should be put in writing to Spacifica Travel within 10 days together with supporting documentation. Our Norfolk Island clients should contact 54400 whilst on the island for immediate assistance.

Wave Hospitality Group T/a Spacifica Travel
Level 1 / 345 Ann Street, Brisbane, 4000, GPO Box 1973, Brisbane, Qld, 4001 Ph. 07 3337 8515 Fax. 07 3221 7899 Email: res@spacificatravel.com Travel License TAG 1626; ABN 61 087 521 355; IATA 0235948 6 and TCF 4/7358.
 

Jean-Michel Cousteau Resort

Jean- Michel Cousteau Resort Fiji, an award - winning, eco - sensitive resort overlooking Savusavu Bay offers intimate luxury in a pristine setting. Committed to sustainable tourism, discerning travellers of all ages enjoy relaxation combined with a unique blend of recreational, cultural, wellbeing and nature based complimentary activities.

The unique feature of Jean-Michel Cousteau Resort Fiji is it provides a romantic luxury experience for couples & honeymooners, whilst offering one of Fiji’s most educational and fun children’s programs. It has a separate family facility, family dining area and daily activity program. Each child under 6 has a personal nanny 830am-9pm.

Surrounded by a marine sanctuary, it boasts world class snorkelling, a private island for romantic escapes, breathtaking scenery, excellent dive facility and resident marine biologist. All 25 Fijian style one & two bedroom bures with luxury custom made King beds exude tropical elegance. The ultimate in luxury is the Villa which has its own pool, day bed pavilion, four poster bedroom suite & sunken jacuzzi. This resort is renowned for its creative gourmet cuisine, multi- hued coral reefs, personalized service, nurturing and romantic ambience. It represents great value -guests here experience hospitality from the heart.

ACCOMMODATION

Overlooking beautiful Savusavu Bay, the Jean-Michel Cousteau Resort features just 25 luxurious bures. 5-star accommodation and service amidst quintessential Fiji island serenity.
 All Rooms Feature:
•    Fan Cooling
•    Hair Dryer
•    In Room Safe
•    Tea & Coffee making facilities

Garden View Bure: These spacious Gardenview Bures are surrounded by luxuriant tropical foliage with exotic flowers, affording privacy. They each have a deck, a relaxing chair hammock and outdoor setting with lounge chairs. Each Gardenview Bure has a luxurious king bed and a day-bed, making these bures ideal for either a couple or a family with up to two children. A rollaway bed can be provided for a second child.

Oceanfront Bure: The Oceanfront Bures, with blissful views of Savusavu Bay are just steps away from the beach. There is a split-level deck, outdoor setting with relaxing chairs and chaises lounges, together with an inviting hammock to complete the picture. These beachfront bures have a luxurious king bed and a day-bed, perfect for either a couple or a family with up to two children. A rollaway bed can be provided for a second child.

Oceanfront 2 Bedroom Bure: Slip away to the enchantment of Fiji with extra privacy and comfort. An Oceanfront 2-Bedroom Bure makes the perfect family accommodation of four, five or even six. The main bedroom features a luxurious king bed and a daybed. The smaller second bedroom has two single beds that can convert to one king bed. Step outside to breathtaking views from your spacious deck and relax in the hammock or on the chaise lounges

Deluxe Oceanfront 2 Bedroom Bure: This is an expansive bure configuration. With two-bedrooms & 2 separate bathrooms these bures offer the ultimate privacy for parents traveling with children or 2 individual areas for 2 couples traveling together. With a large deck , chaise lounges & a hammock, these bures offer magnificent views of Savusavu Bay. The master bedroom has a luxurious king bed and a daybed, while the second bedroom has the option of a king bed or two single beds.

Point Reef Bure: These secluded, split-level ocean view bures are designed to provide one of the most romantic getaways Fiji has to offer. These ocean view bungalows include plenty of living space, a balcony with chaise lounges, and a spacious deck with outdoor table and chairs. Each Point Reef Bure offers a spectacular ocean view from the living room and bedroom. Children are welcome in these accommodations during specific designated periods over school holidays and summer vacation.

Honeymoon Point Reef Bure (with Spa): Celebrate your romance surrounded with the utmost in comfort, seclusion and luxury. This one-of-a-kind Bure is similar to our Point Reef Bures, with ample space to enjoy the unmatched Fijian lifestyle, but features its own private spa tub on the deck overlooking the ocean. Located on a secluded point among private gardens, it’s an oasis of private indulgence – the perfect Fiji honeymoon accommodation for couples.

The Presidential Villa: Rivaling the most coveted accommodations in the South Pacific, and throughout the world, the luxury Villa at the Jean-Michel Cousteau Resort redefines indoor and outdoor living. Experience a sumptuous ‘home away from home’ in Fiji, with a walled garden, private infinity pool, day bed pavilion, king bed suite with sunken bathroom and Jacuzzi, outdoor shower and so much more.

DINING

Restaurant: Dining on the shore of Savusavu Bay is a truly unique experience. The combination of exotic culinary offerings, the extensive, eclectic wine list, and the spectacular views over the water and the mountains beyond make it second to none. We find that couples and families feel most at ease in different parts of the dining room. To accommodate these preferences we have created separate areas but, at the same time, everyone shares the same stunning views of Savusavu Bay in the daytime and the magically illuminated pool and the long pier stretching into the bay at night.

Private Dining on the Pier: A favourite of many of our guests is to reserve the pier or one of our secluded beach-side dining decks for a private dining experience. For a special occasion during your stay, dining under the stars overlooking the waters of Savusavu Bay in the company of a loved one, or the whole family is unforgettable. One of our staff will be dedicated to serving only you that night. A spectacular dining experience not to be missed…

Lounge Bar: In the evening the Lounge Bar becomes the place to gather. It’s a time to share your day’s experiences with your friends, family or perhaps new friends. A seemingly never-ending selection of cocktail creations are expertly prepared by our friendly staff. Cocktails, by the pool, on the pier; whatever is your pleasure.

FACILITIES
 
•    4 Swimming Pools
•    Day Spa
•    Dive Centre
•    Fitness Centre
•    Kids Club
•    Private dining
•    Restaurant & Bar
•    Wedding facilities
•    Yoga

DAY SPA

Jean-Michel Cousteau Spa: South Pacific massage treatments for the soul. Indulge yourself in a haven of tranquility by the beach. In the privacy of one of our resort’s beach-side treatment bures you can immerse yourself in a soothing and restorative Fiji spa treatment designed to induce harmony and balance the senses. Relax to the gentle sounds of ripples at the water’s edge only a few steps away. Ecstasy in paradise…

ADDITIONAL INFORMATION

Children: Children’s rates apply from 0-12 yrs inclusive.
Check-in: 2.00pm
Check-out: 11.00am

For Expert Friendly Advice Call 1800 800 722 or (07) 333 78 555 or fill in the below form and you will be contacted by an experienced travel consultant.

Accommodation at Jean-Michel Cousteau Resort
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We know the South Pacific like the frond of every palm